APL FCU 
Restricted Lobby Access

Restricted Lobby Access

For the health and safety of our members and staff, we will be restricting access to all APL FCU branch lobbies effective Wednesday, January 6th.

We realize how important it is for us to maintain as much access as possible for our members, so we have initiated the following steps to ensure we can provide all necessary services to you while our lobbies are closed:

• Enhanced Drive-Thru Services – We will have additional staff working the drive-thru lanes, while also removing most transaction restrictions. Drive-thru hours are from 8 am – 6 pm, Monday through Friday, and from 9 am to noon on Saturdays.
• Increased Telephone and Back Office Support – APL FCU Staff members will be available to assist members by phone or through our secure messaging system (secure message video). You may reach us during normal business hours at 443-778-5250, or by logging into your account and clicking on the Help icon located at the top of the screen (eBranch) or in the dropdown menu (Mobile App).
• First Mortgage Settlements – Members with an upcoming first mortgage settlement at an APL FCU Branch will be granted access at their scheduled settlement time.
• Transaction Processing – Please note that there will be no disruptions in scheduled and recurring transactions (such as direct deposit, check clearing, account transfers, bill payments, etc.).
• Limited Lobby Access – In some instances, such as to access a safe deposit box, members may still need to come into a branch lobby. Please contact us at the phone number above to make arrangements for a lobby visit.

Digital Banking

We encourage members to use eBranch and Mobile Banking for 24/7 account access. Both services feature our free Bill Pay, while free Mobile Deposit service is available directly in our app.

Surcharge-Free ATMs

APL FCU members have unlimited access to the Allpoint ATM Network. More than 55,000 surcharge-free Allpoint ATMs are available in national and regional retailers like Target, Walgreens, CVS and Costco. For more information, or to find a surcharge-free ATM in your area, please visit aplfcu.org/ATM-Locator.

Financial Assistance

We are prepared to assist members whose income is impacted by all the shutdowns, or may experience financial hardship in the days and weeks ahead. We encourage members who anticipate financial issues down the road to be proactive. It’s better to contact us ahead of time for assistance. 
Please view the ways we can help and how to contact us.

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